Thank you for purchasing a Board Pro kiteboard. Please register your kiteboard online at www.boardpro.net/board-registration to ensure that your board is covered under this warranty.
Terms and Conditions of Warranty:
Board Pro guarantees this board to be free from defects in materials and workmanship under the following terms and conditions:
- Warranty is covered up to 12 months from date of purchase.
- This board is warranted to the original purchaser only.
- All warranty claims must be accompanied by the original receipt with dealer date of purchase and item.
- All products submitted for warranty inspection must have a RAN (return authorization number) provided by the warranty department.
- The customer is responsible for the cost of shipping to our warranty department.
- In the case that defect is detected, Board Pro reserves the right to decide on whether repair, reduction in price or replacement is appropriate.
Exclusions of Guarantee:
- Product without proof of purchase
- Damaged caused by anything other than defects in material or workmanship.
- Damage caused by misuse, abuse, impact (on any surface including water)
- Damage from neglect or improper use
- Insufficient care and maintenance
- Damage caused by improper storage, handling and transporting
- Cosmetic issues from excess sun exposure.
- Normal wear and tear.
- Any boards that have been modified
- Damage caused by excessive temperature
- Damage caused by natural causes or "Acts of God" such as hurricanes and floods.
To File A Warranty:
- Provide photographs of the damaged product.
- Provide purchase receipt, invoice or charge receipt from authorized Board Pro Dealer.
RAN number will be generated and must be included when returning product for warranty.